TERMS AND CONDITIONS
OVERVIEW
This website is operated by SWSuppliesUK. Throughout the site, the terms “we”, “us” and “our” refer to SWSuppliesUK. SWSuppliesUK offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
These Terms apply to purchases made via our website, by email or phone, and in person, unless otherwise agreed in writing.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools added to the current store shall also be subject to the Terms of Service. You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of the Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for updates. Your continued use of or access to the website following any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your region, or that you are the age of majority and you’ve given us your consent to allow your minor dependents to use this site.
You must not use our products for any illegal or unauthorized purpose nor may you, in using the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
Any breach or violation of these Terms will result in an immediate termination of your Services.
Our Terms of Service have been designed to comply with UK consumer law, including the Consumer Contracts Regulations 2013, ensuring a transparent and fair shopping experience.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. Any reliance on the material on this site is at your own risk. We reserve the right to modify the site contents at any time.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service without notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online. These may have limited quantities and are subject to return or exchange only per our Return Policy. We reserve the right to limit sales of our products to any person, geographic region, or jurisdiction.
SECTION 6 – RETURNS & CANCELLATION POLICY
If you are a consumer (as defined by the Consumer Contracts Regulations 2013), you have the right to cancel your order within 14 calendar days of receiving your goods. To do so, notify us by email at info@SWSuppliesUK.com stating your intent to cancel.
Returned goods must be unused, in original packaging, and received by us within 14 calendar days of your cancellation notice. You are responsible for return postage unless the goods are faulty or not as described.
Upon receipt and inspection, we will refund all payments within 14 calendar days.
Exclusions: Custom-made or perishable items; sealed goods opened after delivery where hygiene seals are broken.
SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases.
SECTION 8 – OPTIONAL TOOLS
We may provide access to third-party tools that we neither monitor nor control, provided “as is” without warranties. Any use of optional third-party tools is entirely at your own risk.
SECTION 9 – THIRD-PARTY LINKS
Links on this site may take you to third-party websites not affiliated with us. We are not responsible for their content or accuracy, and we are not liable for any harm related to use of third-party websites.
SECTION 10 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you submit creative ideas or materials, you agree that we may use them without restriction. We are under no obligation to maintain comments in confidence, pay compensation, or respond to comments.
SECTION 11 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy. We are committed to ensuring your data is handled securely and transparently. Contact us at info@SWSuppliesUK.com for data access or correction requests.
SECTION 12 – COOKIES AND TRACKING TECHNOLOGIES
We use cookies in accordance with PECR and UK GDPR. By continuing to use our website, you consent to the placement of cookies unless you disable them. Essential cookies are required for the site to function.
SECTION 13 – WHO WE SHARE YOUR PERSONAL DATA WITH
We only share your personal data with trusted third parties where necessary, including delivery partners (Royal Mail, Evri, DPD), payment processors (Stripe, PayPal), Shopify, and email services. All third-party providers are under contractual obligation to protect your data.
SECTION 14 – SHIPPING; RISK & DELIVERY TIMINGS
We will provide estimated delivery dates at checkout. Title and risk pass to you once goods are delivered to your shipping address. We will notify you of any shipping delays.
SECTION 15 – PROHIBITED USES
You are prohibited from using the site for any unlawful purpose, to violate any regulations or laws, to infringe intellectual property rights, to harass or harm others, to submit false information, to transmit viruses, or to interfere with website security.
SECTION 16 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Service is provided “as is” and “as available” without warranties of any kind. In no event shall SWSuppliesUK be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages. Nothing in these Terms limits your statutory rights under the Consumer Rights Act 2015.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless SWSuppliesUK and our affiliates from any claim or demand made by any third party due to your breach of these Terms or violation of any law.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be severed and the remainder will remain valid and enforceable.
SECTION 19 – TERMINATION
These Terms remain in effect unless terminated by either party. If we believe you’ve breached any part of these Terms, we may terminate the agreement without notice.
SECTION 20 – ENTIRE AGREEMENT
These Terms of Service represent the full agreement between you and SWSuppliesUK, superseding any prior communications or agreements.
SECTION 21 – INTELLECTUAL PROPERTY
All content on this site, including logos, product descriptions, text, graphics, and images, is the intellectual property of SWSuppliesUK. Use or reproduction without permission is prohibited.
SECTION 22 – GOVERNING LAW
These Terms shall be governed by the laws of the United Kingdom. All disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. If we cannot resolve your complaint, we agree to try Alternative Dispute Resolution (ADR) before legal action. Contact us at info@SWSuppliesUK.com.
SECTION 23 – CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms at any time by posting updates to our website. Continued use of the website after changes indicates acceptance.
SECTION 24 – FORCE MAJEURE
SWSuppliesUK shall not be liable for any failure or delay caused by events beyond our reasonable control, including natural disasters, acts of war, government restrictions, pandemics, or supply chain disruptions.
SECTION 25 – CUSTOMER TYPES
SWSuppliesUK sells to both individual consumers and business customers. Where purchasing in the course of business, consumer-specific rights (e.g. cancellation periods) do not apply.
SECTION 26 – INTERNATIONAL SALES
Orders shipped outside the United Kingdom may be subject to import duties, taxes, and fees, which are the responsibility of the buyer. SWSuppliesUK governing law is UK law even if buyers make purchases overseas.
SECTION 27 – BUSINESS DETAILS
SWSuppliesUK operates in compliance with UK law and relevant commercial legislation.
Trading Name: SWSuppliesUK
Business Name: The Snatch Corporation (UK) Ltd
Registered Business Address: Unit 17 Camborne Business Centre, Weeth Lane, TR14 7DB
Company Registration Number: 03769509
VAT Number: GB755097800
Contact Email: info@SWSuppliesUK.com
Telephone (Customer Queries): 07977 004682
Business Hours: Monday to Friday, 9:00am – 5:00pm (excluding UK bank holidays and weekends)
SECTION 28 – CONTACT INFORMATION
We aim to respond to all queries within 1–2 business days. Questions about the Terms of Service should be sent to us at:
📧 info@SWSuppliesUK.com